Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of TalkPop, an AI-powered conversation platform operated by TalkPop Inc. ("we," "us," or "our"). By accessing or using our service, you agree to these Terms and our Privacy Policy.

If you don't agree to these Terms, you may not access or use TalkPop.

2. Service Description

TalkPop provides AI-powered conversation services that allow users to interact with artificial intelligence models for various purposes including:

• General conversation and assistance
• Creative writing and brainstorming
• Information research and analysis
• Educational support and learning
• Professional assistance with various tasks

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time.

3. User Accounts

Account Creation

• You must be at least 13 years old to create an account
• You must provide accurate and complete information
• You are responsible for maintaining account security
• One person may not maintain multiple accounts

Account Responsibilities

• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access
• You are liable for all activities under your account
• Update your information to keep it current and accurate

4. Acceptable Use

5. Subscription and Billing

Subscription Plans

• Free and paid subscription plans are available
• Plan features and limits are described on our pricing page
• We may modify plans with reasonable notice
• Subscriptions automatically renew unless cancelled

Payment Terms

• Payment is due at the start of each billing cycle
• We accept major credit cards and PayPal
• Failed payments may result in service suspension
• All prices are in USD unless otherwise specified

Refunds and Cancellation

• 14-day money-back guarantee for new subscriptions
• Cancel anytime - service continues until period end
• No refunds for partial months or unused features
• Contact support for refund requests

6. Intellectual Property

Our Rights

TalkPop and all related trademarks, logos, and content are owned by us or our licensors. You may not use our intellectual property without permission.

Your Content

• You retain ownership of content you input into our service
• You grant us license to process and store your content
• AI-generated responses are not copyrightable
• You're responsible for ensuring your content doesn't infringe others' rights

7. Privacy and Data

Your privacy is important to us. Our data practices are detailed in our Privacy Policy, which is part of these Terms.

• We collect and use data as described in our Privacy Policy
• You can export or delete your data at any time
• We implement security measures to protect your information
• Data retention policies are detailed in our Privacy Policy

8. Service Availability

• Planned maintenance will be announced in advance
• Emergency maintenance may occur without notice
• Service interruptions don't extend subscription periods
• We're not liable for third-party service failures

9. Disclaimers and Limitations

Service Disclaimers

• Service provided "as is" without warranties of any kind
• AI responses may contain errors or be misleading
• Not suitable for critical decisions without verification
• No guarantee of accuracy, completeness, or reliability

Limitation of Liability

To the maximum extent permitted by law, we're not liable for any indirect, incidental, special, or punitive damages arising from your use of TalkPop.

10. Termination

By You

• Cancel your subscription anytime through your account
• Delete your account and data through settings
• Termination takes effect at the end of your billing period

By Us

• We may terminate accounts for Terms violations
• Immediate termination for serious violations
• 30 days notice for service discontinuation
• Account data deleted according to our Privacy Policy

11. Changes to Terms

We may update these Terms from time to time. We'll notify you of significant changes by email or through our service. Continued use after changes constitutes acceptance.

• Minor changes may be made without notice
• Material changes require 30 days advance notice
• You may terminate if you disagree with changes

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Dispute Process

1. Contact our support team first to resolve issues informally
2. If unresolved, disputes will be settled through binding arbitration
3. Arbitration conducted by the American Arbitration Association
4. Individual disputes only - no class action lawsuits

13. Contact Information